Answers you can trust
Frequently Asked Questions
We work with a broad range of insurance plans and also offer flexible self-pay options. HSA and FSA payments are accepted—we’ll review your coverage and preferences together before starting care.
The Falls Method™
What makes The Falls Method™ different from regular chiropractic care?
The Falls Method™ is a proprietary, data-driven diagnostic and treatment framework designed to uncover the root cause of pain, fatigue, and functional imbalance.
How do you find the root cause?
Through targeted testing, hands-on assessment, and functional neurological screening. We connect the dots between multiple systems to reveal patterns often overlooked in traditional care.
How long before I see results?
Most patients feel early improvements within a few weeks; lasting change develops as underlying imbalances correct.
Will I need labs or supplements?
Sometimes. If testing shows they’ll add value, we explain why and review options before moving forward.
Naturopathic Medicine & Functional Health
What is Naturopathic Medicine?
Naturopathic medicine focuses on identifying and treating the root cause of dysfunction through a whole-person lens. It combines lab-based insights with nutrition, lifestyle, and metabolic optimization to restore balance and energy naturally.
How is it different from traditional chiropractic care?
While chiropractic focuses on structure and movement, naturopathic care targets your internal systems — biochemistry, hormones, inflammation, and cellular energy. Together, they complete the Falls integrative model of whole-body healing.
What can I expect during a consultation?
Each visit is 60 minutes and includes a comprehensive review of your health history, lab results, and metabolic findings. You’ll receive an actionable plan tailored to your specific goals and data.
How many visits are included?
The program includes one initial consultation and three follow-up visits, all via secure telehealth.
What should I do before my first appointment?
Please submit your injury narrative or health history, recent labs or imaging, and your metabolic assessment form so our doctors can personalize your care plan.
Who can benefit from naturopathic medicine?
Anyone experiencing chronic fatigue, brain fog, inflammation, digestive issues, hormonal imbalance, or post-illness recovery challenges.
Are telehealth consultations secure?
Yes. All sessions use encrypted, HIPAA-compliant technology to ensure your privacy and confidentiality.
Personal Injury Care
What should I bring to my first appointment after an accident?
Bring your photo ID, insurance card(s), claim number, and any referral or legal paperwork from your attorney or physician.
Do you work with attorneys and insurance companies?
Yes. We coordinate directly with your attorney and claims adjuster to streamline communication and documentation.
How soon should I schedule after an accident?
As soon as possible—early evaluation ensures injuries are documented and your claim is protected.
How often will I need treatment?
Frequency depends on injury severity. Most patients begin with 2-3 visits per week, then taper as healing progresses.
Will my care be covered by insurance or settlement?
We typically bill auto insurance or work on a lien basis with your attorney. Our staff will review your coverage before care begins.
Telehealth & Virtual Visits
What can be done virtually?
Discovery calls, follow-ups, lab reviews, nutritional guidance, and educational sessions. Hands-on therapies require office visits.
Are Telehealth visits secure?
Yes. All sessions use encrypted, HIPAA-compliant technology through our patient portal.
Can I switch an in-person appointment to Telehealth?
Absolutely—just call at least 24 hours in advance to confirm eligibility.
Does insurance cover virtual appointments?
Most plans do. We’ll verify your benefits before scheduling.
What if I lose connection during a visit?
You can rejoin using the same link; if issues persist, we’ll call or reschedule at no charge.
General Office & Treatment Questions
What should I wear to my appointment?
Comfortable clothing that allows movement—avoid tight or restrictive attire.
How long do appointments take?
New patient visits are about 45 minutes; follow-ups typically 15 minutes.
What is your cancellation policy?
We request 24-hour notice for cancellations or rescheduling to avoid fees.
Do you offer evening or weekend appointments?
Limited evening hours are available by appointment. Please call to confirm availability.
How can I access my health records?
All records and summaries are available securely through the patient portal within 3-5 business days of request.
Still Have Questions?
We’re happy to help. Reach out to our team or book your first visit—we’ll walk you through everything you need to know.
